Terms of Service

Effective date: September 5, 2026

These Terms of Service govern engagements with Impression Foundry LLC, a New Jersey limited liability company. In these Terms, “Impression Foundry,” “the studio,” “we,” “us,” and “our” mean Impression Foundry LLC.

All services are provided by Impression Foundry LLC. An engagement is with the company and not individually with its founder, member, manager, employee, contractor, or agent.

Services are offered only to clients located in the United States. You must be at least 18 years old to enter into an engagement.

1. Services, requests, and engagement formation

Impression Foundry provides resume writing, LinkedIn profile writing, related career-document writing, and written resume assessment services. The studio does not recruit for employers, place candidates, or procure employment.

Submitting an order request, Expert Resume Review request, contact form, email, or other inquiry does not constitute a purchase, create a paid engagement, obligate you to proceed, or obligate Impression Foundry to accept the work.

After reviewing a request, Impression Foundry may confirm fit and availability, ask questions, decline the request, or propose an engagement. If an engagement is offered, the studio will provide written confirmation identifying the service, price, scope, expected turnaround, included revisions, and any add-ons or other service-specific terms.

An engagement is formed only after Impression Foundry confirms the engagement and you affirmatively agree to proceed. Acceptance may occur through email or another clear written communication, payment of a requested fee, an instruction to begin work, or another affirmative action showing your agreement after receiving the engagement confirmation and these Terms.

A Terms acknowledgment appearing on an inquiry form provides notice that these Terms will apply if a paid engagement is later formed, but submitting the inquiry alone does not create that engagement.

These Terms and the written engagement confirmation together form the agreement governing the engagement. If they conflict on a service-specific matter such as scope, price, timing, or an included add-on, the written engagement confirmation controls for that matter. Any service or deliverable not identified as included is outside scope and may require a separate fee or engagement.

2. Payment, cancellation, refunds, and payment disputes

Payment is handled separately from submission of a website request. The applicable price and payment instructions will be stated in the engagement confirmation, payment request, invoice, or other written communication from Impression Foundry.

Impression Foundry may begin preliminary or substantive work before payment is received but is not obligated to do so. A decision to begin work before receiving payment does not waive the amount lawfully due for the engagement.

Except where applicable law requires otherwise, Impression Foundry may pause work and may withhold drafts, final files, or other deliverables until amounts then due for the engagement have been paid.

If you cancel after making payment but before Impression Foundry begins substantive work, the studio will refund the amount paid, less any nonrecoverable third-party transaction fees where permitted by law.

After substantive work begins, amounts paid are non-refundable except where these Terms expressly provide otherwise or applicable law requires otherwise. If work has begun before payment and you cancel, you remain responsible for any amount lawfully due for work performed, reserved capacity, or nonrecoverable costs before cancellation, subject to the agreed price and applicable law.

Substantive work includes research, analysis, review of intake materials, resume or profile assessment, positioning work, drafting, editing, revision, formatting, or other material work performed for the engagement.

If Impression Foundry cancels an engagement before completing the purchased work, any amount already paid for work that will not be performed will be refunded. If payment has not yet been made, the studio will not charge for work it has elected not to perform, except for any amount otherwise lawfully due for work already completed.

Payments may be processed by third-party payment providers. Their own terms, security practices, processing rules, and dispute procedures may apply.

If a payment is reversed, disputed, or charged back while an engagement remains in progress, Impression Foundry may pause work and withhold further deliverables while the payment issue is resolved. A payment dispute does not create additional refund rights beyond those provided by these Terms, applicable law, or a non-waivable payment-network rule.

3. Your information, accuracy, and prohibited requests

You are responsible for providing complete, truthful, and accurate information, completing requested intake materials, responding to reasonable questions, and carefully reviewing drafts and final documents.

You represent that the information and materials you provide are accurate to the best of your knowledge, that you have the right to provide and authorize their use, and that using them for your engagement will not violate another person's rights.

Impression Foundry relies on information you provide and does not independently verify employment history, credentials, accomplishments, dates, compensation, education, licenses, awards, financial results, or other factual statements.

You are responsible for confirming the factual accuracy and suitability of final materials before using, publishing, uploading, or submitting them.

Impression Foundry will not knowingly invent or materially misrepresent credentials, education, employment, accomplishments, responsibilities, results, or other facts. The studio may refuse a requested change, pause work, or terminate an engagement if you ask it to fabricate or materially misrepresent information, provide unlawful or infringing material, engage in abusive or threatening conduct, misuse the studio's services, or materially breach these Terms.

If an engagement is terminated because of your material breach or prohibited conduct, Impression Foundry may retain amounts lawfully attributable to work already performed and nonrecoverable costs, subject to applicable law.

Please do not provide Social Security numbers, financial account numbers, passwords, government identification numbers, full birth dates, medical records, or other highly sensitive information that is not reasonably necessary for the engagement. Impression Foundry may delete or redact such information if received.

4. Turnaround, delays, inactivity, and completion

For a single document, the standard first-draft turnaround is 5 business days from your completed intake unless your engagement confirmation states otherwise.

Where rush delivery is purchased and confirmed, the applicable document's first draft is ordinarily delivered within 2 business days from your completed intake.

A business day is Monday through Friday, excluding U.S. federal holidays.

Your intake is complete when Impression Foundry has received the requested questionnaire and materials reasonably necessary to begin the applicable work.

For The Full Impression, the resume is ordinarily developed first. LinkedIn profile work follows the resume phase, and each document has its own drafting and review period.

Turnaround periods pause while Impression Foundry is waiting for information, materials, decisions, feedback, approval, or other input reasonably required from you.

A deadline may also be reasonably extended because of illness, emergency, service interruption, vendor or technology outage, natural disaster, government action, or another circumstance outside the studio's reasonable control. Impression Foundry will communicate a material delay when reasonably practicable.

If an engagement remains inactive for 60 consecutive days because the studio is waiting for information, materials, feedback, approval, or another required response from you, Impression Foundry may close the engagement.

Reopening a closed engagement is subject to availability. An updated scope or additional fee may apply if previously completed work must be repeated, refreshed, or repositioned because of the delay.

A document is considered complete when final files are delivered following the included revision round, or when the applicable revision window expires without a timely revision request and the studio closes the current version as final.

Delivery of all purchased documents completes the engagement except for rights and obligations expressly stated to continue afterward, including any qualifying 60-Day Rewrite Commitment.

5. Revisions

Unless the engagement confirmation states otherwise, each document includes one revision round.

A revision round consists of one consolidated pass of requested refinements relating to the target roles and positioning originally agreed for the engagement.

The included revision round remains available for 30 days after delivery of that document's first draft.

A change in target role, professional level, industry, career direction, or overall assignment is new positioning work rather than a revision and may require a new engagement or additional fee.

Additional revision rounds may be purchased, subject to availability, at the price stated by Impression Foundry at the time they are requested.

6. The 60-Day Rewrite Commitment

An engagement that includes a resume is covered by the 60-Day Rewrite Commitment unless the engagement confirmation expressly states otherwise.

The included revision round covers refinements to the original draft. The 60-Day Rewrite Commitment covers a broader reconsideration of the resume's approach.

If, within 60 days after final delivery, you have been actively using the resume and ask Impression Foundry to reconsider its overall approach for the originally agreed target roles, the studio will rewrite the resume once without additional charge.

For purposes of this commitment, active use means that the resume has been submitted or otherwise used as part of your job search.

A qualifying rewrite may reconsider the resume's emphasis, organization, positioning, structure, and language for the same target roles. Impression Foundry retains editorial judgment regarding the changes appropriate within that scope.

A change in target role, professional level, industry, or overall career direction constitutes new work rather than a rewrite under this commitment.

The remedy provided by the 60-Day Rewrite Commitment is the qualifying rewrite itself. The commitment does not promise interviews, recruiter responses, offers, employment, compensation, or any other hiring result, and it does not independently create a right to a refund.

Nothing in this section limits any right or remedy that applicable law does not permit the parties to limit.

7. The Expert Resume Review

The Expert Resume Review is an individualized written assessment of an existing resume. It addresses matters such as positioning, structure, language, presentation, and areas that may merit attention.

The Expert Resume Review is an assessment, not a resume rewrite, recruiting service, placement service, or guarantee of any employment outcome.

The standard delivery period is within 2 business days after the payment and scheduling conditions stated in the engagement confirmation have been satisfied, unless the confirmation states otherwise or applicable law requires a different arrangement.

The full amount paid for an Expert Resume Review is credited toward an eligible Impression Foundry package purchased within 30 days after delivery of the Review, subject to the terms stated at the time of purchase.

The Expert Resume Review is not covered by the 60-Day Rewrite Commitment.

8. Technology and AI-assisted tools

Impression Foundry may use professional software, third-party services, and AI-assisted technologies in performing and administering an engagement.

These tools may be used for activities including research, analysis, drafting, editing, revision, formatting, quality control, document review, ATS-related review, and other document-development work.

By entering into an engagement, you authorize Impression Foundry to process information and materials you provide through the tools and service providers the studio reasonably selects to perform and administer the work, subject to the Privacy Policy and Confidentiality Promise.

The particular tools, providers, prompts, processes, methods, and workflows used in an engagement are part of the studio's internal business process and may change over time.

Impression Foundry remains responsible for reviewing and approving final client deliverables. Third-party tools and providers remain responsible for their own systems, and the studio does not warrant their uninterrupted availability, security, accuracy, functionality, or continued operation.

You remain responsible for reviewing final documents for factual accuracy and suitability before use, including content developed or refined with technology-assisted tools.

9. LinkedIn and other third-party platforms

LinkedIn and other third-party platforms are independent services. Impression Foundry is not affiliated with, endorsed by, or sponsored by LinkedIn.

LinkedIn profile services are delivered as written copy and implementation guidance for you to apply to your own account. Impression Foundry does not require or request your LinkedIn password or login credentials.

You are responsible for your account, for deciding whether and how to implement delivered copy, and for complying with applicable platform terms, policies, and rules.

Impression Foundry does not control and does not guarantee search visibility, ranking, recruiter discovery, profile traffic, platform compatibility, algorithmic treatment, or any other result controlled by LinkedIn or another third party.

10. Confidentiality and privacy

Personal information and client materials are handled as described in the Impression Foundry Privacy Policy and Confidentiality Promise.

Impression Foundry does not publish, name, or reference clients or use client documents, career information, stories, or outcomes in marketing without written permission.

Client information may be processed by service providers and technology tools reasonably used to operate the studio or perform an engagement. Information may also be disclosed when you authorize it, when reasonably necessary to obtain confidential professional advice, protect or enforce legal rights, investigate fraud or misuse, complete a lawful business transaction, or comply with applicable law or legal process.

No confidentiality obligation requires Impression Foundry to conceal unlawful conduct or prevents disclosure where disclosure is legally required.

11. Deliverables, intellectual property, and studio materials

Subject to full payment of amounts lawfully due for an engagement, you may use, copy, modify, submit, publish, and distribute the final client-facing documents delivered to you for your own personal and professional career purposes.

To the extent Impression Foundry owns transferable intellectual-property rights in original client-specific content created for you, Impression Foundry assigns those rights to you upon full payment.

No representation is made that every element of a deliverable, including technology-assisted material or commonplace language, is independently eligible for copyright protection.

Impression Foundry retains all rights in its pre-existing and internal materials, methods, know-how, prompts, processes, templates, questionnaires, workflows, tools, frameworks, research methods, and other intellectual property that is not unique client-specific content.

You may not sell, license, publish, disclose for commercial exploitation, or redistribute those studio materials except to the extent they are incorporated into final client-facing documents for your own permitted use.

Drafting notes, research, internal analyses, prompts, working files, internal evaluations, and other production materials are not deliverables unless the engagement confirmation expressly states otherwise.

Any assignment or license of deliverables is conditioned on full payment of amounts lawfully due, except to the extent applicable law requires otherwise.

12. Nature of the service and no outcome guarantee

Impression Foundry provides writing, editorial, assessment, and document-development services.

The studio does not recruit for employers, place candidates, procure employment, make hiring decisions for employers, or represent that it can cause an employer or recruiter to take any particular action.

Impression Foundry does not provide legal, tax, financial, medical, or mental-health advice.

The studio does not and cannot guarantee interviews, recruiter responses, callbacks, offers, compensation, employment, promotion, search visibility, or any other hiring or career outcome.

Results depend on circumstances outside Impression Foundry's control, including market conditions, employer needs and decisions, your experience and qualifications, application strategy, interview performance, references, background information, competing candidates, third-party platforms, and other factors.

Except for specific service commitments expressly stated in these Terms or an engagement confirmation, Impression Foundry makes no warranty or representation regarding a particular result, response, ATS ranking, platform performance, compatibility, or continued third-party functionality.

The 60-Day Rewrite Commitment is a commitment to provide additional writing services when its stated conditions are satisfied. It is not an employment or response guarantee.

13. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Impression Foundry LLC and its members, managers, employees, contractors, agents, successors, and assigns from third-party claims, losses, liabilities, damages, costs, and reasonable attorneys' fees arising from:

(a) materially false, misleading, unlawful, or infringing information or materials you provide;

(b) a claim that client-provided material violates another person's intellectual-property, privacy, publicity, confidentiality, contractual, or other rights;

(c) your unlawful use of a deliverable;

(d) your material violation of a third-party platform's terms or another person's rights in connection with your use of a deliverable; or

(e) your material breach of these Terms.

This obligation does not require you to indemnify a protected party to the extent a claim is caused by that party's own gross negligence, willful misconduct, or liability that applicable law does not permit the parties to shift.

Impression Foundry may participate in or control the defense of a covered claim where reasonably necessary to protect its interests. You may not settle a covered claim in a manner that imposes liability, an admission, or a continuing obligation on Impression Foundry without its written consent.

14. Limitation of liability

To the fullest extent permitted by applicable law, Impression Foundry LLC and its members, managers, employees, contractors, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages or losses arising from or relating to an engagement.

This includes, without limitation, claimed lost income, lost employment, lost opportunities, lost business, lost compensation, reputational harm, emotional distress arising from a third party's decision, or decisions and actions taken by employers, recruiters, hiring managers, platforms, or other third parties.

To the fullest extent permitted by applicable law, Impression Foundry LLC's aggregate liability for direct damages arising from or relating to a particular engagement will not exceed the amount paid by you for that engagement.

These limitations are an allocation of risk reflected in the price of the services.

Nothing in these Terms excludes or limits liability, a right, or a remedy to the extent applicable law prohibits that exclusion or limitation.

15. Disputes, New Jersey law, and individual claims

Before filing a lawsuit arising from or relating to an engagement, you and Impression Foundry agree to make a reasonable good-faith effort to resolve the dispute directly for at least 30 days after one party provides the other written notice describing the dispute.

This requirement does not prevent either party from seeking urgent injunctive or similar relief or taking action reasonably necessary to preserve a legal claim, defense, right, or deadline.

These Terms and each engagement are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.

Subject to any non-waivable right to another forum, a court proceeding arising from or relating to an engagement will be brought in a state or federal court of competent jurisdiction in New Jersey.

Individual claims and class-action waiver

To the fullest extent permitted by applicable law, you and Impression Foundry agree that each will bring claims arising from or relating to an engagement only in that party's individual capacity and not as a plaintiff, claimant, or class member in any purported class, collective, consolidated, or representative action.

This provision does not waive any substantive right, remedy, or form of relief that applicable law does not permit the parties to waive.

16. Mandatory legal rights

Nothing in these Terms is intended to waive, restrict, disclaim, or limit any payment rule, cancellation right, refund right, disclosure requirement, consumer protection, remedy, or other legal right that applicable law does not permit the parties to waive, restrict, disclaim, or limit.

If applicable law gives you a greater non-waivable protection than these Terms provide, applicable law controls to the extent of that conflict.

The existence of this section does not expand any right beyond what applicable law actually provides.

17. General terms

These Terms and the applicable written engagement confirmation constitute the agreement between you and Impression Foundry regarding the engagement and replace prior or contemporaneous discussions, representations, or understandings about the same subject.

A change to an existing engagement must be agreed in writing unless applicable law provides otherwise.

If any provision of these Terms is found invalid or unenforceable, it will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

A failure or delay in enforcing a provision on one occasion is not a waiver of the right to enforce that provision or another provision later.

You may not assign or transfer an engagement to another person without Impression Foundry's written consent. Impression Foundry may assign an agreement in connection with a merger, reorganization, conversion, financing, sale, or transfer of all or substantially all of the relevant business or assets, subject to applicable law.

Nothing in an engagement creates a partnership, joint venture, employment relationship, fiduciary relationship, or other relationship between you and any individual member or manager of Impression Foundry LLC beyond the contractual service relationship expressly described in the agreement.

No person other than the parties and any person expressly protected by a provision of these Terms is intended to have rights under the agreement.

Impression Foundry may update these Terms prospectively. An existing engagement is governed by the version of the Terms in effect when that engagement is formed unless the parties later agree otherwise in writing or applicable law requires otherwise.

Electronic communications and records, including email confirmations, notices, approvals, invoices, and acceptance records, may be used in connection with an engagement.

Sections concerning payment obligations, client representations, confidentiality, intellectual property, outcome disclaimers, indemnification, limitation of liability, disputes, and any provision that by its nature should continue will survive completion or termination of an engagement.

Questions about these Terms may be sent to hello@impressionfoundry.com.